Security Certificate Warnings in Library Resources

What to Do When You Get a Security Certificate
Warning Trying to Access Library Databases

The library provides off-campus access to databases via a proxy server; due to websites increasing their security protocols, we are seeing a dramatic increase in the number of security certificate warnings received when trying to access resources. Our library system vendor does have an updated method for allowing off-campus access that should eliminate this problem; to implement this new method, our system needs to be upgraded.

To complete the upgrade, the library will install new hardware, update our software, test the new system and then test and replace all of the library’s links that we use to access the databases. This process will interrupt access to resources and will change many of the links used in eLearn and for course reserves. Therefore, the library will implement the new system in May of 2018 in order to minimize the impact of the upgrade.

Whenever a security certificate warning appears in a browser, people can click through the warning to get to the resource (instructions are below). We are providing you with this workaround and preparing for a May 2018 rollout of the proxy fix because implementing it during the academic year would result in broken links. Proceeding with the instructions below will ensure students, faculty, and staff can access all library materials. After analyzing the problem and possible solutions, this is the least disruptive option for faculty and student access while classes are in session this year.

We will work closely with faculty teaching during summer of 2018 to ensure all of their links are updated to the new protocol and will have instructions for faculty to update existing links in their eLearn course packages well in advance of the fall 2018 semester.

Instructions:

In Google Chrome:

This is the warning screen you may see:

Click on the Advanced link. 

You will see this window next:

Click on the Proceed to [url for various databases] to get to the resource. 

You will see this message in the URL bar:

In Microsoft Edge:

This is the warning screen you may see:

Click on “Continue to this webpage (not recommended)” to get to the resource.

You will see this message in the URL bar:

In Internet Explorer:

This is the screen you may encounter:

Click on “Continue to this website (not recommended)” and you will be brought to the database.

You will see this message in the URL bar:

 

 

 

In Mozilla Firefox:

This is the warning screen you may see:

Click on the “Advanced” button to proceed.

You will then see the following screen.

In Firefox, you must add the site as an exception. Click on the “Add Exception” button.

The Add Security Exception screen will pop up.

Click on “Confirm Security Exception” to add this site as an exception and to be taken to the database. You can check the box next to Permanent store this exception and you should not have to go through this process next time you visit this database.

You will see this message in the URL bar:

 

 

 

In Safari:

This is the warning screen you may see:

 

 

 

 

Click “Show Certificate”.

Click “Trust” to open the drop-down menu.

Select “Always Trust” in the drop-down next to “When using this certificate,” then select “Continue.” Once you select Continue you will be prompted to enter your password to approve the system change.

If you have any questions, please contact the Library at 508-565-1313.